This Privacy Policy explains how TradeTecFutures, Inc. ("TradeTecFutures," "we," "us") collects, uses, and shares information when you use our website and services. By using our services, you agree to this Policy.
1. Information We Collect
- Information you provide: name, email address, and any details you submit through forms, sign-ups, or support requests.
- Payment information: processed by our third-party payment processors (e.g., Stripe via LaunchPass). We do not store full card numbers; we may receive limited transaction details (such as confirmation, amount, and subscription status).
- Automatically collected: device, browser, IP address, pages viewed, referring source, and similar usage data, including via cookies and analytics tools.
2. How We Use Information
- To provide, operate, and maintain our products, community, and services.
- To process payments, manage memberships, and deliver access.
- To send transactional messages and, if you opt in, marketing emails (e.g., results updates). You can unsubscribe anytime.
- To respond to support requests and communicate with you.
- To measure and improve our site and marketing, and to protect against fraud and abuse.
3. Cookies & Analytics
We use cookies and analytics services (such as Google Analytics) to understand site usage and measure marketing. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
4. How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate, such as payment processors (Stripe/LaunchPass), email providers (e.g., MailerLite), analytics providers (e.g., Google), and our community platform (Discord) — each under their own privacy terms.
- Legal and safety reasons: to comply with law, enforce our Terms, or protect rights and safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We keep personal information only as long as needed for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on where you live (e.g., under GDPR or CCPA), you may have rights to access, correct, delete, or restrict use of your personal information, to opt out of marketing, and to opt out of the "sale" or "sharing" of personal information (we do not sell it). To exercise these rights, contact chase@tradetecfutures.com.
7. Marketing Emails
If you opt in to emails, every message includes an unsubscribe link, and our physical mailing address, as required by law. You can opt out at any time; we may still send transactional messages related to your account.
8. Data Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are intended for adults (18+) and are not directed to children. We do not knowingly collect personal information from anyone under 18 (or under 13 in the United States). If you believe a child has provided us information, contact us and we will delete it.
10. International Users
We operate in the United States, and your information may be processed and stored there. By using our services, you consent to this transfer and processing.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a new effective date.
12. Contact
Questions about your privacy or this Policy: chase@tradetecfutures.com.